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Shipping and Delivery

When will my order be delivered?

Orders are assembled within 1-4 business days. Transit time will vary depending on your location and the type of garden beds you've ordered. You can find estimated transit times for your area on our shipping policy page.

How will my order get delivered?

Your order will get delivered to you by carrier or LTL (truck) based on your location and the item you've ordered. Due to their size, our larger beds, including most of our Discover and Harvest lines (not including Harvest Mini) are unable to ship vi

I haven't received my order yet

We understand that you're excited to receive your garden bed.  Once your order has been picked up by the carrier then they should have it delivered to you within the expected shipment timeframe.  However, sometimes natural disasters, or delays on the

Can I pick up my order?

We don’t currently offer the option of curb side pickup. Due to the size and weight of our garden beds, they require specialized handling and cannot be safely loaded/offloaded into cars and most SUVs. To offset the inconvenience, we offer free shippi

Where is my tracking information?

Our carriers generally email shipping details directly to the customer. If you haven’t received an email, you can track your shipment here. This link will provide you with updates on the status of your order.

How can I check my order status?

Once the carrier has collected your order, they will send you a link you a tracking link.  If you haven't received one after a week of placing your order, then reach out to us and we'll look into it for you.

Why do some orders take longer to ship?

Orders are processed and shipped within 1 to 4 business days but the estimated transit time is determined by our carriers and varies based on the style of garden bed ordered and the delivery location. Remote or hard to reach areas may require additio