Oh no! We do our best to make sure each package includes the correct hardware. Contact us via this form to request a replacement pack, and we'll make sure it ships out to you ASAP. Be sure to include:

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Oh no! We do our best to make sure each package includes the correct hardware. // Fill this form to request a replacement pack too typically ship next day. (name, shipping address, order no, dropdown for what&apos;s missing, dropdown for request replacement pack or 10$ credit)&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">Oh no! We do our best to make sure each package includes the correct hardware. Contact us via </span><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Oh no! We do our best to make sure each package includes the correct hardware. // Fill this form to request a replacement pack too typically ship next day. (name, shipping address, order no, dropdown for what&apos;s missing, dropdown for request replacement pack or 10$ credit)&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;"><a href="https://help.raisedgardenbeds.ca/en-US/contact" rel="noopener noreferrer" target="_blank">this form</a></span><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Oh no! We do our best to make sure each package includes the correct hardware. // Fill this form to request a replacement pack too typically ship next day. (name, shipping address, order no, dropdown for what&apos;s missing, dropdown for request replacement pack or 10$ credit)&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;"> to request a replacement pack, and we&apos;ll make sure it ships out to you ASAP.</span></p><p><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Oh no! We do our best to make sure each package includes the correct hardware. // Fill this form to request a replacement pack too typically ship next day. (name, shipping address, order no, dropdown for what&apos;s missing, dropdown for request replacement pack or 10$ credit)&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">Be sure to include:</span></p><ul><li><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Oh no! We do our best to make sure each package includes the correct hardware. // Fill this form to request a replacement pack too typically ship next day. (name, shipping address, order no, dropdown for what&apos;s missing, dropdown for request replacement pack or 10$ credit)&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">Your name</span></li><li><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Oh no! We do our best to make sure each package includes the correct hardware. // Fill this form to request a replacement pack too typically ship next day. (name, shipping address, order no, dropdown for what&apos;s missing, dropdown for request replacement pack or 10$ credit)&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">Shipping address</span></li><li><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Oh no! We do our best to make sure each package includes the correct hardware. // Fill this form to request a replacement pack too typically ship next day. (name, shipping address, order no, dropdown for what&apos;s missing, dropdown for request replacement pack or 10$ credit)&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">Order no.</span></li><li><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Oh no! We do our best to make sure each package includes the correct hardware. // Fill this form to request a replacement pack too typically ship next day. (name, shipping address, order no, dropdown for what&apos;s missing, dropdown for request replacement pack or 10$ credit)&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">Product you&apos;re missing hardware for</span></li></ul>

I'm missing parts/hardware

It is possible that your order can arrive in multiple shipments. In the event that your order is incomplete, we'll check with the carrier to see if there have been any issues and update you accordingly. If we determine that part of your shipment has

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;It is possible that your order can arrive in multiple shipments. In the event that your order is incomplete, we&apos;ll check with the carrier to see if there have been any issues and update you accordingly. If we determine that part of your shipment has been lost, not to worry &#x2014; we&apos;ll send out a replacement as soon as possible.&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">It is possible that your order can arrive in multiple shipments. In the event that your order is incomplete, we&apos;ll check with the carrier to see if there have been any issues and update you accordingly. If we determine that part of your shipment has been lost, not to worry &#x2014; we&apos;ll send out a replacement as soon as possible.</span></p>

I only received partial order

Because of the way our garden bed sections nest together, it can often appear that some pieces may be missing when they are actually there. Please count from the top of the package. If you need help determining please send us a picture. Please double

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:6979,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;9&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Because of the way our garden bed sections nest together, it can often appear that some pieces may be missing when they are actually there. Please count from the top of the package. If you need help determining please send us a picture. Please double check that pieces aren&apos;t nested together. If we determine that part of your thing is missing, not to worry &#x2014; we&apos;ll send out a replacement as soon as possible.&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">Because of the way our garden bed sections nest together, it can often appear that some pieces may be missing when they are actually there. Please count from the top of the package. If you need help determining please send us a picture. Please double check that pieces aren&apos;t nested together. If we determine that parts are missing, not to worry &#x2014; we&apos;ll send out a replacement as soon as possible.</span></p>

I'm missing pieces from my order

Please send us a picture as well as any pictures of the documentation you received with your delivery. We'll work as fast as we can to resolve the situation and get you your correct order.

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Please send us a picture as well as any pictures of the documentation you received with your delivery. We&apos;ll work as fast as we can to resolve the situation and get you your correct order.&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">Please send us a picture as well as any pictures of the documentation you received with your delivery. We&apos;ll work as fast as we can to resolve the situation and get you your correct order.</span></p>

I received the wrong order

Food-safe canola oil is applied during the manufacturing process to provide an additional layer of protection, particularly during transit when moisture can accumulate between the individual sections. Should you decide to leave the oil coating on, it

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Food-safe canola oil is applied during the manufacturing process to provide an additional layer of protection, particularly during transit when moisture can accumulate between the individual sections. Should you decide to leave the oil coating on, it will naturally weather over time and will not pose any harm to your plants or garden. If you&apos;d like to remove it, we recommend using a mild dish soap or a gentle cleaning solution and drying the bed before use.&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">Food-safe canola oil is applied during the manufacturing process to provide an additional layer of protection, particularly during transit when moisture can accumulate between the individual sections. Should you decide to leave the oil coating on, it will naturally weather over time and will not pose any harm to your plants or garden. If you&apos;d like to remove it, we recommend using a mild dish soap or a gentle cleaning solution and drying the bed before use.</span></p>

What is the oily film on my garden bed?

We're so sorry to hear about the damage! While we do our best to provide exceptional service, some factors are out of our control. We're happy to help with a resolution. To start, please send us a photo or photos of the damaged items you received to

<p><style type="text/css" id="isPasted"></style><span data-sheets-userformat="{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Cabin&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We&apos;re so sorry to hear about the damage! While we do our best to provide exceptional service, some factors are out of our control. We&apos;re happy to help with a resolution. To start, please send us a photo or photos of the damaged items you received to info@raisedgardenbeds.ca. To help us expedite the resolution process, please be sure to include your full name and order number.&quot;}" style="font-size:10pt;font-family:Cabin,Arial;font-weight:normal;font-style:normal;">We&apos;re so sorry to hear about the damage! While we do our best to provide exceptional service, some factors are out of our control. We&apos;re happy to help with a resolution. To start, please send us a photo or photos of the damaged items you received to info@raisedgardenbeds.ca. To help us expedite the resolution process, please be sure to include your full name and order number.</span></p>

Order issues

I'm missing parts/hardware

I only received partial order

I'm missing pieces from my order

I received the wrong order

What is the oily film on my garden bed?

I received my garden beds damaged